Privacy Policy

Legal documents can be dense, so here's the short version of what's below, in plain English. We collect what we need to run your account and process AUD deposits and withdrawals — things like your name, contact details, and transaction history. We use that information to keep your account running smoothly, meet our regulatory obligations under Licensed and Regulated by the Australian Communications and Media Authority, and offer you relevant promotions if you've opted in. We don't sell your details to third-party marketers, full stop.

If you're an Australian player and want to know exactly what we hold on you, correct something, or ask us to delete your data, the fastest path is emailing our Data Protection Officer at [email protected] — the full process and your rights in detail are set out in the sections below. This summary doesn't replace or change any of the clauses that follow; it's just here to make them easier to skim.

Personal Information

When you register an account with us, we collect:

• Full name and date of birth
• Email address and phone number
• Home address and postal code
• Government-issued identification
• Payment method information

Automatic Information

When you use our services, we automatically collect:

• IP address and device information
• Browser type and operating system
• Gaming activity and transaction history
• Website usage and navigation patterns
• Cookies and similar technologies

Service Provision

We use your information to:

• Create and manage your account
• Process deposits and withdrawals
• Verify your identity and age
• Provide customer support
• Enable gameplay and track winnings

Legal and Security

• Comply with legal and regulatory requirements
• Prevent fraud and money laundering
• Detect and prevent unauthorized access
• Maintain responsible gaming measures

Communication

• Send account notifications and updates
• Provide promotional offers (with consent)
• Share important service announcements

We Share Information With:

Service Providers

Trusted third parties who help us operate our services, including:

• Payment processors and banks
• Identity verification services
• Customer support platforms
• Marketing and analytics providers

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Respond to government requests
• Protect our rights and property
• Ensure player safety

We Never:

• Sell your personal information
• Rent customer lists to third parties
• Share information for third-party marketing without consent

Security Measures

We protect your information using:

• Anonymous gaming accounts with no identity verification
• Secure servers with regular security updates
• Multi-factor authentication options
• Regular security audits and penetration testing
• Strict employee access controls

Your Responsibility

Help us keep your account secure by:

• Using strong, unique passwords
• Keeping login credentials confidential
• Logging out of shared devices
• Reporting suspicious activity immediately

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including:

• Session management
• Security features
• Load balancing

Analytics Cookies

Help us understand how you use our site to improve your experience.

Marketing Cookies

Used to deliver relevant promotions (with your consent).

Managing Cookies

You can control cookies through your browser settings, but this may affect site functionality.

Under GDPR and Similar Laws, You Have the Right to:

To exercise these rights, contact our Data Protection Officer at [email protected]

How Long We Keep Your Information

• Account Information: For the duration of your account plus 7 years (regulatory requirement)
• Transaction Records: 7 years from the date of transaction
• Marketing Preferences: Until you withdraw consent
• Website Analytics: Up to 26 months
• Customer Support Records: 3 years from last contact

We may retain information longer if required by law or for legitimate business purposes.

Your information may be processed in countries other than your own. We ensure adequate protection through:

• European Commission adequacy decisions
• Standard contractual clauses
• Certification schemes
• Codes of conduct

We may update this privacy policy from time to time. When we make changes, we will:

• Update the "last modified" date
• Notify you via email for significant changes
• Post the updated policy on our website
• Obtain your consent where required by law